Developed for companies with little in-house IT expertise Fully Managed Services means that we take total responsibility for every single aspect of your IT infrastructure. We provide day to day support to your users, daily management and servicing of your systems, all Computer Services and work with you to ensure your systems meet your business requirements.
Our monthly charge is an all-inclusive charge it includes all time spent resolving issues with your systems both on-site and remotely on the telephone or using remote access tools. The only occasions when your monthly invoice will change:
- Charges for on-site work to install new hardware or software not associated with a fault.
- If the number of computers or servers has gone up.
- Project work outside the scope of your normal infrastructure.
- You decide we need to mend something non business affecting out of hours.
Everything else is fully inclusive
Please read the Key Benefits of Fully Managed Support for a brief management summary.