News (52)

You will be a person that can apply a wealth of knowledge and understanding to varying situations in a broad range of business types. You will be able to apply your knowledge and skills to a broad range of technologies. We are an IT Company with a broad range of Clients and Technologies. We have a very different approach to providing IT Managed services with our clients. We offer complete managed services, encompassing the entire infrastructure, procedures and systems that our clients need to operate their business.

You will need to be able to work on your own initiative in a fun fast moving environment, and able to support clients and resolve technical issues.

You will have current knowledge of the IT industry, ITIL, and OSI Model.

2nd and 3rd line support - troubleshooting of IT related problems on software and hardware, Servers, various Firewalls / Routers, such as Mobile Devices, Laptops, PCs, Printers.

Troubleshoot network issues such as Firewall configuration issues.

Resolve escalated calls from the support team.

Record all information in the Service Desk Call Logging system.

Take ownership of problems and follow up the status of problems and communicate progress in a timely manner.

Maintain a high degree of customer service for all support queries and adhere to all service management principles.

Publishing support documentation to assist with requests for information & provide training if required.

Auditing systems, ensuring compliance, ensuring all vulnerabilities are mitigated, ensuring system health.

Extremely strong Active Directory and Group Policy knowledge. Arranging for external technical support with 3rd parties where problems cannot be resolved in house.

We support and look after

Cisco ASA

Vyos

Sonicwall

Draytek Vigor

IP Cop

Windows Server Operating Systems

Linux Operating Systems

Windows Desktop Operating Systems

Mac OS Operating Systems

Qualifications and Skills

At least 2 years experience in a Similar role working with a broad range of technologies.

Job Types: Full-time, Contract

You will be a person that can apply a wealth of knowledge and understanding to varying situations in a broad range of business types. You will be able to apply your knowledge and skills to a broad range of technologies. We are an IT Company with a broad range of Clients and Technologies. We have a very different approach to providing IT Managed services with our clients. We offer complete managed services, encompassing the entire infrastructure, procedures and systems that our clients need to operate their business.

You will need to be able to work on your own initiative in a fun fast moving environment, and able to support clients and resolve technical issues.

You will have current knowledge of the IT industry, ITIL, and OSI Model.

2nd and 3rd line support - troubleshooting of IT related problems on software and hardware, Servers, various Firewalls / Routers, such as Mobile Devices, Laptops, PCs, Printers.

Troubleshoot network issues such as Firewall configuration issues.

Resolve escalated calls from the support team.

Record all information in the Service Desk Call Logging system.

Take ownership of problems and follow up the status of problems and communicate progress in a timely manner.

Maintain a high degree of customer service for all support queries and adhere to all service management principles.

Publishing support documentation to assist with requests for information & provide training if required.

Auditing systems, ensuring compliance, ensuring all vulnerabilities are mitigated, ensuring system health.

Extremely strong Active Directory and Group Policy knowledge. Arranging for external technical support with 3rd parties where problems cannot be resolved in house.

We support and look after

Cisco ASA

Vyos

Sonicwall

Draytek Vigor

IP Cop

Windows Server Operating Systems

Linux Operating Systems

Windows Desktop Operating Systems

Mac OS Operating Systems

Qualifications and Skills

At least 2 years experience in a Similar role working with a broad range of technologies.

Job Types: Full-time, Contract

Horsham based, Mickel Motorsport head to the final round of the UK National Legends Championship looking to bag not only the UK title and Masters title once again, but also an entry into the Legends record books. The UK National Legends title has never been lifted by a driver on five occasions before and John Mickel is looking to be the one to do this with his first title in 2001 and then three further back to back titles in 2015 to 2017!

The driver line up for Mickel Motorsport begins with John Mickel, based at Horsham HQ, driving his bright orange #4 K-Seal sponsored 1934 Ford replica Legend packing a massive punch under the hood with a 1250cc Yamaha engine. John collected his third consecutive title last year and fourth title since 2001. The title was only decided in the very last race in the adrenaline packed final round at Brands Hatch in November. It looks like history might repeat itself with just 670 points splitting John from his closest rival Steve Whitelegg this year but with 1200 points up for grabs over the complete weekend, things could get messy!

Paul Simmons, Masters Champion 2017 is currently looking strong to take the title again this year in his Baileigh Industiral #51 Legend.

Mike Schlup, MD of K-Seal has reinforced his driver skills that he has been quickly building over the past three years and currently sits in 12th place in the championship in the second K-Seal Legend.

James Newbury, Principal of Netsense said “As technology partner Netsense are very excited to be approaching a nail-biting final at Brands Hatch on the 3rd and 4th of November. Having attended all but 2 race weekends this year Netsense have enjoyed providing support to the team and have experienced some fabulous hospitality from Mickel Motorsport. We place the highest value on our partnership with Mickel Motorsport and have everything crossed for another championship win and Masters Championship title.

John Mickel, MD of Mickel Motorsport said “This is yet another exciting finale for Mickel Motorsport and Legends racing in the UK and Europe. The team work incredibly hard to maintain a championship winning race car and we couldn’t do it without the support of our crew and partners. I have got everything crossed for a safe but successful finish to 2018.”