NetSense - Computer Company - IT Support - About Us

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IT Support




About Us

We are an IT Company that fully understand that Computer Systems have become the backbone of a business. We provide the very best service, concentrating on allowing you to perform your daily tasks that your business requires of you. We take great pride on allowing our clients to be 100% productive. We can provide any organisation with intelligent cost effective IT support, for example a small company the requires a fully managed outsourced service, an IT support company that requires our expertise to partner or assist them with such things as planning, infrastructure design, help-desk management, ITIL guidance, Networking, Security, Online backup, Cloud implementation , or a large corporate that seeks assistance for specific projects, or even cover during holiday or absence.
Netsense - IT Simplified have many years of experience of providing practical IT solutions, Managed Services, Computer Services, Network Support, Security Solutions, Server Solutions, Online Backups, Hosted Exchange and cloud advice that enable many companies to thrive at the work they do best. The limited company was formed in 2005, since then we have acquired the NetSense brand, further increasing our support offering. From our Head office in Burgess Hill, West Sussex we provide Global Computer Support, Services and manage systems from one PC through to companies with up to 5000 desktops. We invisibly provide the IT support our clients need to enable them to focus upon working productively rather than their IT Systems. We have an in-depth knowledge of Computer Security, and have worked in Ultra Secure environments, with International antivirus vendors, International language schools, and large Law firms.
From our head office in Burgess Hill, West Sussex, we are ideally located for providing IT Support to London (40 minutes to the City of London), matched with a London Office in Southwark Bridge Road but are able to provide world wide support using the innovative tools that we have developed and invested in to provide seamless remote support. We have many clients based in Burgess Hill, Crawley, Brighton, Haywards Heath, Horsham, Crawley, Gatwick areas of West Sussex. (as well as on-site support throughout the world) We can remotely administer Servers, Desktop PC's and indeed your mobile Laptop computers wherever they are in the world.
During 2010 we invested in Labtech Software’s Management system, which enables us to pro-actively monitor, support, maintain systems, and provide event based resolution to any issue that may occur on a system. This means that our clients system problems are normally healed before they are aware there was a problem. The System is housed in our data suite in Burgess Hill, West Sussex, a secure location, where your systems and data are safe and secure.
Our Service is always tailored to meet your exact business requirement, we focus on adding value to our clients business.  Using a practical approach and drawing on our deep understanding of technology, we continually seek to reduce our clients’ infrastructure costs whilst maintaining the highest levels of system security and availability. Should you have a virus or data recovery issue we have removal and recovery tools that will assure your business continuity.
Our commitment to Value:
Our key focus is your productivity and providing your business with cost effective IT Support, Computer Support and an overall ICT solution. We aim to give your business the peace of mind to develop, and for the people employed within it to concentrate on the aspects which they have skills and interest in, whilst we provide the support for you and your systems to enable your business to thrive. We are an IT Company that believe in honest and trustworthy solutions. We believe that by allowing our clients to grow and thrive our company will grow also.

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it support for Sussex, Surrey, Kent, and London why not consider an all inclusive fully managed
Fully Managed

We are able to save your business money by making your systems work for you

cloud hosted exchange
Hosted Exchange

For corporate email at a fraction of the cost

cloud backup
Online Backup

Our business backup provides you with peace of mind

it support 24x7 Monitoring keeping your systems alive and healthy - we know about issues before our clients
24x7x365 Monitoring

Proactive, our systems keep your system available


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 | NetSense | 192 London Road | Burgess Hill | West Sussex | RH15 9RD | telephone 01444 848160 |